Refund and Cancellation Policy
Last updated: 2026
1. Cancellation Policy
You may cancel your subscription at any time by visiting your account settings or contacting our support team. If you cancel your subscription, your account will remain active until the end of your current billing period. After your billing period ends, your account will stop being charged, and you will lose access to premium features.
2. Refund Policy
At KSP Digital, we strive to ensure our customers are satisfied with our services. However, due to the nature of digital goods and services:
- 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee for all new annual subscriptions. If you are not satisfied with our service within the first 7 days of your initial purchase, you may request a full refund.
- No Refunds After 7 Days: After the initial 7-day period, we generally do not offer refunds for any partial subscription periods or unused services.
- Monthly Subscriptions: Monthly subscriptions are non-refundable. You can cancel anytime to stop future billing.
3. How to Request a Refund
To request a refund within the 7-day guarantee period, please contact our support team at support@tendernotify.site with your:
- Full Name
- Registered Email Address
- Order ID / Payment Reference ID
- Reason for refund request
We will review your request and process approved refunds within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.
4. Double Charges or Payment Errors
If you believe you have been charged in error or have been double-charged, please contact support@tendernotify.site immediately. We will investigate and refund any erroneous charges promptly.
Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact us at support@tendernotify.site.