Refund and Cancellation Policy

1. Cancellation Policy

You may cancel your subscription at any time by visiting your account settings or contacting our support team. If you cancel your subscription, your account will remain active until the end of your current billing period. After your billing period ends, your account will stop being charged, and you will lose access to premium features.

2. Refund Policy

At KSP Digital, we strive to ensure our customers are satisfied with our services. We offer a 30-day completely free trial for you to evaluate the platform before making any payment. Due to the nature of digital goods and services:

• 7-Day Money-Back Guarantee: After your 30-day trial ends, if you choose to upgrade to an annual subscription, we offer a 7-day money-back guarantee on that initial transaction. If you are not satisfied, you may request a full refund within 7 days of the purchase date.
• No Refunds After 7 Days: After the initial 7-day post-purchase period, we do not offer refunds for any partial subscription periods or unused services.
• Monthly Subscriptions: Monthly subscriptions are non-refundable. You can cancel anytime to stop future billing.

3. How to Request a Refund

To request a refund within the 7-day guarantee period, please contact our support team at support@tendernotify.site with your:

• Full Name
• Registered Email Address
• Order ID / Payment Reference ID
• Reason for refund request

We will review your request and process approved refunds within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.

4. Double Charges or Payment Errors

If you believe you have been charged in error or have been double-charged, please contact support@tendernotify.site immediately. We will investigate and refund any erroneous charges promptly.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at support@tendernotify.site.